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Conversation model

Conversations are talks with your customers. You can chat with your users through API.

Properties​

AttributesTypeDescription
idintegerA unique identifier for the conversation which is given by User.com automatically.
assigned_tointegerA unique identifier for the agent which is given by User.com automatically.
contentstringA content of a message sent to the user.
sourcestringA source of your message (1 - chat, 2 - email, 3 - API, 4 - SMS, 5 - Slack).
source_contextstringAn additional context for your source (only visible for you).
user_idstringA unique identifier for the user which is given by User.com automatically.