POST/tickets/:id/add_tag/

Ticket add tag

You can add a tag to a ticket.

Attributes	Type	Required	Description
id	integer	yes	A unique identifier for the ticket which is given by User.com automatically.
name	string	yes	A name of th the tag you want to add.

Request

CURL

curl -X POST -H "Authorization: Token <your_64_char_api_key>" -H "Content-Type: application/json" 
       -H "Accept: */*; version=2" -d '{
      "name": "My tag"
    }' "https://<your_app_subdomain>.user.com/api/public/tickets/:id/add_tag/"

JavaScript

var data = JSON.stringify({
  "name": "My tag"
});

var xhr = new XMLHttpRequest();
xhr.withCredentials = true;

xhr.addEventListener("readystatechange", function () {
  if (this.readyState === 4) {
    console.log(this.responseText);
  }
});

xhr.open("POST", "https://<your_app_subdomain>.user.com/api/public/tickets/:id/add_tag/");
xhr.setRequestHeader("authorization", "Token <your_64_char_api_key>");
xhr.setRequestHeader("accept", "*/*; version=2");
xhr.setRequestHeader("content-type", "application/json");

xhr.send(data);

PHP

<?php
    
$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL => "https://<your_app_subdomain>.user.com/api/public/tickets/:id/add_tag/",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => "{\n\t\"name\": \"My tag\"\n}",
  CURLOPT_HTTPHEADER => array(
      "Accept: */*; version=2",
    "authorization: Token <your_64_char_api_key>",
    "content-type: application/json"
  ),
));

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

Python

import http.client
    
conn = http.client.HTTPSConnection("<your_app_subdomain>.user.com")

payload = "{\n\t\"name\": \"My tag\"\n}"

headers = {
    'authorization': "Token <your_64_char_api_key>",
     'Accept': "*/*; version=2",
    'content-type': "application/json"
    }

conn.request("POST", "/api/public/tickets/:id/add_tag/", payload, headers)

res = conn.getresponse()
data = res.read()

print(data.decode("utf-8"))

Response

{
  "tag": {
    "name": "My tag"
  },
  "created": true
}

If created equals True: you did not have this tag before. False: you created this tag before, so it was re-used.