# Update conversation

You can update a conversation (status, assignment, etc.).

PATCH /conversations/:id/

Attributes Type Required Description
id integer yes A unique identifier for the conversation which is given by User.com automatically.
active boolean yes A flag of a conversation status
assigned_to integer no A unique identifier for the agent which is given by User.com automatically.

# Request

  • CURL
  • JavaScript
  • PHP
  • Python
 curl -X PATCH -H "Authorization: Token <your_64_char_api_key>"
     -H "Accept: */*; version=2" -H "Content-Type: application/json" -d '{
    "assigned_to": "Update assigned agent group ID",
    "active": "Update conversation status"
  }' "https://<your_app_subdomain>.user.com/api/public/conversations/:id/"